I have booked a session, but the professional has not contacted me, what do I do?

Thank you for booking a session with our professional. Usually our professionals respond immidietely to a booking. If in a rare case this happens, you can do the following things –

Try to contact the professional using the chat option available at HEAL.

Call our team at 8055553389 or whatsapp at 9380026400

We are here for you. The payment for your session will not be gone.

BetterSpace is Central India’s 1st Mental Health, Sexuality & Disability healthcare Startup. We provide safe-inclusive spaces online which are affordable, regional and accessible for all! We are Women Led and run by Mental Health Professionals.

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Shivtensity is an Equal Opportunity Employer: Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.

We are not a medical service or suicide prevention helpline. If you are feeling suicidal, we would suggest you immediately call up a suicide prevention helpline – eg Vandrevala Foundation Helpline – 1 860 266 2345 (24×7), Aasra – +91 22 2754 6669 (24×7).

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